ASA Help
ASA Help

Frequently asked questions

Is ASA only available in Jakarta/CGK?
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ASA is currently available at CGK, JOG/YIA, SUB, KNO and DPS stations
Are you the only one at the Airport who provide this kind of service?
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We are not the only one at the Airport who provide Airport Assistance Services
Can I book ASA for Departure and Arrival at 2 different airports?
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Yes, as long as ASA services are avalibale at the chosen Airports (Currently, ASA is avalilable at CGK, DPS, SUB, KNO and JOG/YIA international Airport)
How many staff will be standing by to greet me?
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The number of our staff standing by will be decided based on several factors including: number of passengers in the group and belongings carried by the guest(s)
Is your ASA services cover all terminals?
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Yes, we cover all terminals at your choice of Airports
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